Were you aware there’s a management theory that states you need to be very careful not to praise your employees too much?
That’s right – don’t give your employees too much praise. Don’t spend too much time pointing out the things they do well. It might give them big heads or cause them to start coasting or give them scurvy or something.
Evidently, you shouldn’t be overly critical nor should you be overly complimentary.
The catchphrase on the Lumberghian coffee mug would read:
“Never too high … Never too low …”
I’ve been thinking about this theory for close to 24 hours now, and I’ve come to the following conclusion:
If that’s not the stupidest thing I’ve ever heard, it’s at least in the conversation.
My friend, Beth Chapman, an incredibly successful owner of a long-standing, three-generation family business told me something years ago that’s, thankfully, stuck with me since:
As owners of a company, our most important customers are our employees. If we don’t treat our employees the best we possibly can, how can we expect them to treat the customers the best they possibly can?
Evidently, Beth wouldn’t think much of this other theory.
Have a great weekend.