Free Advice Every Weekday

Weekdays, we email The Daily Blur featuring free, concise, actionable advice to busy, unfairly awesome people around the world. Try it out for a couple days. Enter your email address (which we'll NEVER share) and, as a bonus, enjoy our eBook on Shareworthy Customer Service.

Methodology

WhatWeBelieve_Goals

Goals And Values

What is it, specifically, you’re trying to make happen? Can you tell me with such brevity and clarity that my … More

WhatWeBelieve_SP

Strategic Planning

Once you’re secure in your goals and values, you have to look at how you’re going to accomplish your goals … More

WhatWeBelieve_CX

Customer Experience

Here’s a question: Have you calculated what one customer’s worth over the course of her lifetime? Here’s … More

WhatWeBelieve_messaging

Messaging

Not that long ago, clever was enough. If you had enough cash and hired a creative enough team to produce your … More

WhatWeBelieve_media

Media

Sure, media choices and placement matter. You can waste a metric ton of money if you’re not careful. Want … More

Recent Articles

math

The Good Customer Math Test

Here's a simple test with just five questions. Ready? Begin. 1. What’s the value of a customer over the course of her lifetime? I want you to picture a regular customer, and … More

medium_12504892234-2

The One Day Off Everybody Needs

I’m taking a day off on Friday. Truth be told, I have no choice. It’s company policy. Friday is my birthday. It’s a big one, too. Rhymes with “Morty.” I don’t know what … More

airport travelers motion blur

The One Universal Currency You Need

Tim wrote about kindness recently. It’s been on my mind too. So has currency. I’ve been thinking about currency because of my trip to Portugal (Go! Great place). I had to deal … More

As Featured On:

Miles & Company Featured on LIfehacker
Miles & Company Featured on TEDx
Miles & Company Featured on Yahoo! News
Miles & Company Featured on Dumb Little Man
Miles & Company featured on Under30 CEO
Miles & Company Featured on The Next Web

Meet Our Team

dee_homepage
tim_homepage
lynn_homepage
ryan_homepage
mco_will_homepage_rvd
nancy_homepage
mark_homepage
steve_homepage
michele_homepage