Our Best Advice

WhatWeBelieve_Goals

Goals And Values

What is it, specifically, you’re trying to make happen? Can you tell me with such brevity and clarity that my … More

WhatWeBelieve_SP

Strategic Planning

Once you’re secure in your goals and values, you have to look at how you’re going to accomplish your goals … More

WhatWeBelieve_CX

Customer Experience

Here’s a question: Have you calculated what one customer’s worth over the course of her lifetime? Here’s … More

WhatWeBelieve_messaging

Messaging

Not that long ago, clever was enough. If you had enough cash and hired a creative enough team to produce your … More

WhatWeBelieve_media

Media

Sure, media choices and placement matter. You can waste a metric ton of money if you’re not careful. Want … More

Our Latest Advice

StandOut

Different

  Last week, we received an email from the owner of an HVAC company we work with expressing concern about the radio stations on which his ads were about to start … More

10486462_790957817613898_6455910763006141311_n.jpg

Vacations Ruminations

I’m writing this barefoot while listening to Patty Griffin, drinking good coffee, and surrounded by family in the hills of South Carolina. There's a golf course outside my door. … More

As Featured On:

Miles & Company Featured on LIfehacker
Miles & Company Featured on TEDx
Miles & Company Featured on Yahoo! News
Miles & Company Featured on Dumb Little Man
Miles & Company featured on Under30 CEO
Miles & Company Featured on The Next Web

Meet Our Team

tim_homepage_rvd
lynn_homepage
ryan_homepage
will_homepage
dee_homepage
michele_homepage