(Mr. Clay Campbell has a story to tell you about shareworthy customer service. He is a Distinguished Toastmaster, giving keynote and after-dinner speeches across America. He has authored several …
Guess What One Customer Service Star Keeps In Her Car
During our company retreat this week, Deidre shared a story of a wildly successful mentor who kept something unusual in her car. Her mentor said she never knew when a moment of need might arise. …
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He’s A Perfect Ten
“Mama, I would like a cake, but I don’t want it to have pink. Or brown. Or red. Or purple. Or yellow." And so we celebrated the-boy-who-doesn’t-eat-cake with blue cake on his tenth birthday …
1 in 10,000 saw it. Can you?
I have been showing this video for years as a means of illustrating the effect overstimulation has on us. I've shown it to thousands of people. No one had EVER seen *it* on first viewing... until …
Five Scrumptious Customer Service Lessons
“Does it look amazing?” Knowing it did, Kristen asked our party of six with confidence and delight after she’d set all our lunches before us at Outback Steakhouse in Hermitage, TN. It was at …
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Are You Shareworthy? Find Out With The World’s Shortest Survey.
How likely is it your customers would recommend buying from you? How likely is it your employees would recommend working for you? Ask them using the world’s shortest, bestest, awesomest …
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