Tim Miles & Co.
Marketing • Management • Motivation
We’re preparing to add three new divisions to our company. They were born on a napkin at Panera during an amazing company retreat last November. Growth’s exciting, but it can - ironically - also be …
Continue Reading about Growth, Business Models & Saying “No” →
Recently, an old friend - a policeman - emailed me and said: Hey Tim, I’ve got a side business power-washing decks, fences, and other stuff. I want to build a small website for it. Have you ever …
Continue Reading about The Top 40 Website Fundamentals For Small Businesses →
Who has the most out-of-this-world customer service in your city? If you’re like most people to whom I ask that question, you can think of only one company or none at all. Yes, that’s sad. It’s …
Continue Reading about An Easy, Fascinating Customer Service Experiment →
Whooosh. Suddenly, we're already in Q2 and last Christmas seems a lifetime ago. Before you know it, your company will scatter for summer stuff. Second quarter's when stuff gets done, yo. Like all …
Continue Reading about 21 Good, Fast, and Cheap Ways To Improve Your Company This Year →
As a noted expert on looking like a fool, I'm highly qualified to provide this list to you today. It's inspired by a poster my friend Ken shared on Facebook yesterday that listed the first …
Continue Reading about 10 Ways To Avoid Looking Like A Fool →
(On April 1, we started a little Facebook group for this. Come join us!) What if you could be happier… all the time? Wouldn’t that be kinda awesome? What if the office grump was happier… all the …
Continue Reading about Take The 21-Day Happiness Challenge →
