A little over three weeks into the new year ... how ya doin'? Fresh off the holiday, are you already primed for another vacation? Are you unhappy? Unfocused? Struggling for ideas and grappling with …
Good Companies Answer The Call
It's simple, but it doesn't mean it's easy. Successful businesses follow through. After reading last week's blog post about how companies answer their phones, one of our goodest companies' owners …
11 Tips For A Better Company Retreat
We're wrapping up our first company retreat Friday morning. It's been the best thing we've done in our company since hiring Lynn. We intentionally cleared our calendars and focused our massive, …
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How Does Your Company Answer The Phone?
"Thanks for calling Picklepepper Heating & Air. How can I help you?" How does your company answer the phone? You have a set policy, right? Have you given much thought to it? Do you have a …
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Happy Employees
Are your employees happy? Heck, does it even matter? Yep. According to research by the Gallup Organization, disengaged workers cost the U.S. economy $350,000,000,000 per year. That's 350 …
The Power of the Weekly Review
What did you do this week? Can you tell me? With life moving so fast and so much news and data pelting us in the face, it's getting harder and harder to remember what we did yesterday, much less …