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Local Businesses Keeping Austin Weird
James Jeffrey has a fun assignment this week for the Austin Business Journal. He covers the local businesses responsible for Keeping Austin Weird - a slogan that Austinites wear as a badge of …
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So, You Got A Bad Google Review: Web Wednesdays
It happens. It's never been easier to leave a bad review. For better and worse. Don't be discouraged. It's a huge opportunity! It's also never easier to hear what your customers are saying … and …
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A Sign of Poor Customer Service
Talk about a family that's aware of customer service! Within an hour of each other on Monday, Phil and Heather Figueiredo sent out important observations of customer service. First, Phil sent out …
“What do the most successful small business owners have in common?” [Milestone Video]
Milestones for Small Business are weekly answers to questions from small business owners across the world. At the end of a year, we'll have a created a 52-point roadmap to small business …
A Hero Comes Home To Rest
My city's heart is heavy this week. From KOMU News: COLUMBIA - Hundreds of people lined the highway and streets as a solemn procession led the body of Army SPC. Sterling Wyatt as he returned to …