Do you find yourself wondering how to be happy? If your goal is happiness, I think you will always be disappointed. Happiness is a by-product of something bigger. Make your goal to serve …
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How To Win Customers For Life
(Please welcome our friend Aurora Meyer to the Ramada Inn stage with a great Shareworthy Service story! A 2005 graduate of the University of Missouri’s Journalism School, Aurora spent several years …
What’s On Your To-Don’t List?
Whether daily, weekly, or for a longer term, do you have a list of things you will NOT do? As part of a recent self-exploration of how we’re measuring success, my friend and mentor Michele Miller …
The Best Employees You May Be Overlooking
A friend is currently away from his family due to work responsibilities with his new employer. Over the weekend, his appreciative wife posted this photo of an unexpected gift she and her kids …
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The Three Ways To Measure Success
How will you measure success? It’s a simple question, but that doesn’t mean there’s an easy answer. Monday, I went to work in Music City. We moved to the Nashville area on Friday, and it was my …
What Are You Bragging About?
Does your messaging truly reflect your above-and-beyond-brand of Shareworthy Service, or are you promising what every customer simply expects? While traveling for business, I always stay in the …