Tim Miles & Co.
Marketing • Management • Motivation
How do they get away with honking off their current customers? (I'm speaking specifically about the major telecom companies.) After the promise of reduced TV, internet and home phone bills, our …
Continue Reading about How Do You Treat Your Best Customers? →
How much time and money does your company spend trying to acquire new customers? Now, how much time and money do you spend delighting those who already do business with you. I'm writing this …
If a customer called you with a question, would you hang up on him without offering an answer? If someone someone asked you face-to-face about your business, would you ignore her until she finally …
Over the Christmas holiday, we had the opportunity to visit Chicago for some fun with friends. We sampled pizza, shopped for bargains and enjoyed the view from a world class hotel at a heck of a good …
Continue Reading about Shareworthy Service in the Windy City →
Hope you are enjoying a wonderful holiday celebration with family and friends. We are taking a few days to enjoy that as well. In the meantime, here are five of our favorite posts from 2013 written …
(Today, we're lucky to have a guest post from a mentor and friend, Joey Helleny. A true Renaissance man, I've written about Joey Vegas before. We like him. A lot. You'll like him, too.) Danny Meyer …
Continue Reading about The Secret To Earning Regular Customers →
