Tim Miles & Co.
Marketing • Management • Motivation
On a scale of one to five, five being absolutely yes, and one being absolutely no, would you hire the Delta Service Representative you spoke with to work as a customer service representative for your …
Continue Reading about One Revealing Question About Customer Service →
Last Saturday evening, a walking accident sent me to an ER. (I’ll pause here as you ponder ‘walking accident.’) Despite the financial implications and the pain of a fractured bone in my wrist (we …
(Please welcome our friend Aurora Meyer to the Ramada Inn stage with a great Shareworthy Service story! A 2005 graduate of the University of Missouri’s Journalism School, Aurora spent several years …
A friend is currently away from his family due to work responsibilities with his new employer. Over the weekend, his appreciative wife posted this photo of an unexpected gift she and her kids …
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Much has been said about this four-letter word that will cause people to abandon all that is right and holy to secure its promise. F R E E People love to get free stuff. On Tuesday, my husband …
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The topic being discussed at the meeting was fairly complex yet the closing advice for determining our next steps was this: ‘Don’t Overthink It.’ Customer Engagement is an important topic for …
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