(We are taking a few days away to spend time with family and friends. We hope you’re able to do the same. If you enjoy reading during break, we’ll be sharing our best stuff from all the Dailies Blur of 2014 between now and January 2nd. Here are – in no particular order – our most popular guest posts of the last year. Enjoy your holiday! We’ll try and do the same! -Tim)
Joey Helleny asks a great question and tells a great story in Make Your Employees Proud.
According to Annie Phillips, yes, interning at Disney is as awesome as you’d imagine.
For our good friend Phil Wrzesinski, playing with toys is serious business. Here are four ways he upped the average ticket at his toy store.
JEN! Jennifer Olson served up a cold, tasty lesson in customer delight by asking: Do You Know Your Norms?
Master storyteller Clay Campbell shared a super story about the excellent service he received at Crest Cadillac.
Audio wizard Jay Foss raves about a company telling him what they WON’T do. How about you? Are your guarantees clear?
As a Major in the United States Air Force, Brian Waller knows a thing or two about leadership. We were honored to have him write for us this year about the importance of feedback when growing new leaders. Arigato gozimasu, Major Waller.
Finally, the lovely and talented Steve Holstein talks about customer delight and baked goods. Steve… customer delight… baked goods… three of our favorite things!
Hope you get a bit of each this holiday season!
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