(We’re excited to welcome Ryan Patrick as a contributing editor to The Daily Blur in 2013. He’s not only handsome but a mighty fine writer. You’re going to like him. A lot. You can check out his …
Stop Showing Off
(We’re excited to welcome Ryan Patrick as a contributing editor to The Daily Blur in 2013. He’s not only handsome but a mighty fine writer. You’re going to like him. A lot. You can check out his …
Purposeful Discomfort
I don't know about you, but I find it helpful from time to time to get out of my element. Leave my comfort zone. Take a chance. Several years ago, I took a mission trip with my daughter. She loved …
Wise Weekly Wallpaper: January 15th
"The customer needs an ally in their corner" - Don Jacobs …
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The Pit of Mediocrity
I gave the customer service talk to a client's company today. Between you and me, I killed. I wasn't sure whether to open with Robert Frost or Swayze's bar speech from Roadhouse. After seeking the …
Examples of Legendary Customer Service
There's never been a better - or more profitable - time to excel at delighting customers. The thing is - it's pretty darned easy for every one of us to come up with - like I did yesterday - a story …
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