I get asked a bunch of questions about... you know... stuff. And in the early morning hours I enjoy responding (hopefully) thoughtfully and thoroughly. A couple members of my team suggested I start …
Practical Applications of Social Media in Small Business (in 20 seconds)
Hi. So, what have you been doing? I've been thinking a lot about social media. I think they (whoever they are) gave it the wrong name. More on that later. Would you like to see what I've been …
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Customers: Relational, Transactional, Social
As we peer out over the edge of the holiday season, in addition to readying ourselves for turkey and football and games, we're thinking an awful lot about how our business, clients and customers will …
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