This month, the trend-setting state of Utah established flex hours for their employees. This morning, the Washington Post has a good article about its momentum as a movement in business.Such …
The Email Improvement Checklist
Don't tell my wife, but I pine for Emma. She's a fantastically human email marketing company that was just named one of Inc. Magazine's 500 fastest growing companies in America.Two reasons why:This …
Dude. Nice bike.
So, I'm minding my own business - sitting in a corner of my client's restaurant's bar - writing his next email thing about catering.I look up. David has a new bike ... hanging from his bar.Now, the …
The (Unspoken) Intangibles
Seth Godin wrote a good post this morning on ways a service business can differentiate itself without resorting to price slashing. If you find yourself saying, "the boss won't let me lower the …
Are Your Customers Waiting?
Back-to-School Sales. Labor Day Sales. Model-Year Clearance Sales.As sure as you’ll see Christmas trees in department stores by Halloween you can count on being inundated with businesses advertising …
“We’re not going to take your money.”
Yesterday afternoon we did our little song-and-dance for some prospective clients. Within three minutes, I told them I had no interest in working for them ... that I wasn't going to ask them for any …
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