Thanks for attending Hospitality Knight! Here are the resources from my talk… but first…
The World’s Shortest Evaluation
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Presentation
Managing Change From The Inside Out Slide Deck
Uncovering The Intentional You
Videos in the Presentation
Taylor Mali – Like, Ya Know
Dan Heath – How To Write A Mission Statement That Doesn’t Suck
Tim’s eBook on Shareworthy Service
Click me to download Tim’s original eBook: Your Customers Like This.
Tim’s eBook on Living A Creative Life
Click me to download Tim’s original eBook: All The Difference
Daily Blur Blog Posts
- Mapping The Customer Experience
- Tuning The Customer Experience
- 7 Days To Identifying Goals & Values
- Ideas Get Thank Yous – Plans Get Rewards
- 21 Easy DIY Website Fixes
- How To Improve Your Next Brainstorming Session
Reading List
- Creating Magic
- The Dream Manager
- Customers For Life
- Delivering Happiness
- The Nordstrom Way
- Entreleadership
- 1501 Ways To Reward Employees
- Conscious Capitalism
- Firms Of Endearment
- Servant Leadership
- Small Town Rules
- The Ultimate Question 2.0
- Zingerman’s Guide To Great Service
Thanks again for attending.
Headquartered near Nashville, Tennessee, my little company works to unlock the genuine greatness inside people and companies. If that sounds kinda rainbow-and-unicorny to you, we get it, but it’s truly why we get out of bed in the morning. For twenty years, we’ve helped hundreds of companies and thousands of people communicate more powerfully, connect with more authenticity, and do more with less.
By reading this, you’re joining people from Japan, Scotland, Canada, Ukraine, Australia, Serbia, and—to date—13 other countries who’ve turned to us to learn the fundamental principles of integrated marketing strategy we call The First Order of Business.
In addition to holding workshops and speaking at conferences, conventions, and colleges around the world, we offer private consulting to good companies willing to step out onto the skinny end of the branch. If you’d like to know more, please visit our website or give us a call at (615) 538-5511.
Tim