Tim Miles & Co.
Marketing • Management • Motivation
When our founder, Tim Miles, wrote an article recently with 21 points of advice for small business owners, he suggested forming a customer advisory board. Why not regularly invite some of your …
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Terry Roberts is a Columbia, Missouri, native and serves his local and veteran communities as EVP of Innovation at Veterans United Home Loans, a Board Member with Welcome Home, Inc., and as a …
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(Our good friend, the majestic, lovely, and talented Steve Holstein, shared this story of weather related significance recently. We love Shareworthy Service no matter what the weather! Thanks, …
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Last week I wrote about a great example of customer service. Free pizza was involved. So, yum. A friend who happens to own a business wrote to me about that post. He cautioned me about equating a …
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It’s the bleak mid-winter here in the middle west U.S. where I live. It’s cold and gray and drab and dreary. And people, as a general rule, are tired of it. We’re a little bit grouchier and grumpier …
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You did it! You sent out that survey to your customers, and they responded! Now what? What do you do with your survey results? Here's what we are doing at Miles & Company. A couple of weeks …
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