U.S. Presidential elections… World Cups… Summer and Winter Olympics… and Leap Day… events so rare they only happen once every four years. This is your two-week notice. Do something special on …
Do you know the greatest expression of love?
First, let’s talk quickly for a second about talent. Talent’s the hot guy or gal who turns heads. We want talent. We want to be talent. Talent has perfect hair, shiny shoes, and a majestic …
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14 Easy Ways To Show Your Employees Some Love
You don’t need flowers or candy or even a particular holiday to show your employees you love them. You don’t even need to spend a bunch of cash. Noted Harvard Business School professor Rosabeth …
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Chick-fil-A Let Me Down!
Utter disbelief! Shock! Outrage, even! Recently, I went through the drive-thru lane at my local Chick-fil-A, and you will not believe what I saw. Will. Not. Believe. Ready? Are you …
Seven Simple Steps To Be More Productive In 2016
How can you be more productive in 2016? Toward the end of 2015, I struggled with too much to-do left at the end of my days. How about you? With only so many hours in the day (24, at last count), …
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How To Best Identify Customer Touchpoints – A Team Exercise
To deliver Shareworthy Service, we suggest tuning the customer experience in order to evaluate and attenuate customer touchpoints along the customer service trail. It’s a big task, and here’s a great …
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