"You're Mr. Miles, aren't you?" Uh oh. You know you've been on too many planes of late when the flight attendant recognizes you. Opal thanked me for smiling. Which seemed kinda weird at first. …
Ignatius: Wise Weekly Wallpaper for June 10th, 2012
"Urgency does not call for changing methods that work for methods that do not work." - David Ignatius …
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The Middle Kinda Stinks
You can be an operationally-excellent, dependable producer of lower-priced, similar products or services. You sell commodities, but you can sell them relationally and build trust and credibility into …
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I had three people add me on Google Plus today. Wait - is that what you do with Google Plus? You add people? I had two invitations in LinkedIn. I had three friend requests on Facebook. How about …
Patrick’s Sales Secret
I'm in Portland with our team at Roof Life of Oregon: long-time clients and some of my favorite people in one of my favorite cities on earth. Patrick Morin owns Roof Life and also has done a …
Tom Fishburne on Groupon
Credit where credit is due: The lovely-and-talented Ryan Patrick introduced me to Tom Fishburne's work. Fishburne is a national treasure. If you're not following him, start. On Monday, he followed …