If you’ve stayed in a hotel, you’ve probably seen the premium cable program guides. Last week, I found one sitting next to the TV in my Nashville hotel room. From May. In August. Some …
Different
Last week, we received an email from the owner of an HVAC company we work with expressing concern about the radio stations on which his ads were about to start airing. His concern wasn't …
Pinball Marketing
photo credit: Shawn Clover via photopin cc I love pinball. I hate multiball. In case you’ve never (shame on you) played pinball, multiball is the dreaded moment during the …
Charlie Update 2: Going Home
Today is a good day. Today, we pack up the cards, letters, gifts, baseballs, stuffed animals, and balloons. Today, we gleefully leave behind the cafeteria food, 8-inch TV, and fold-out …
Location Matters
I snapped this photo two blocks from my son's hospital. Business 101: If you're going to open a cat clinic, don't put it next to a Chinese restaurant. If you're going to open a …
Update on Charlie
Many of you have asked for an update on my son. It has now been two weeks since Charlie's brain surgery, and he will likely remain in the hospital for several more weeks of intensive physical, …