(Steve Rae’s living the American Canadian Dream. He took risks, worked long hours, and went above-and-beyond what was required to semi-retire in his early 50s and travel the world with his lovely wife …
How Apple Thanks Employees
Good companies understand and appreciate their most important customers - their employees. It's no coincidence that - time and again - good companies find new ways to reward their employees. Apple, …
One Week?
(Ryan Patrick is a contributing editor to The Daily Blur. He’s not only handsome but a mighty fine writer. You can check out his growing archive of posts here.) Next week (October 7-11) is National …
Mapping The Customer Experience
Lynn's experience at The Apple Store over the weekend is no anomaly. She didn't just get the "good" employee to help her. Apple has systems, policies and procedures to duplicate, scale and train on …
The Relationship Business
(Mondays are Lynn Miles Peisker days at The Daily Blur. Lynn’s the Executive Sister and Chief Plate Spinner at the Imagination Advisory Group. Check out her growing archive of posts …
Catch Someone Doing Something Right
Are you encouraging your employees or co-workers? Are you helping them grow and thrive or do you only give negative feedback when you catch them doing something wrong? We've all known both kinds of …
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