Thanks for attending the Wealth Services Summit for Hilliard Lyons! Here are the resources from the keynote address and UVP workshop… but first…
The World’s Shortest Evaluation
Please take ten seconds to let me know how we can improve… or if you simply thought we were a big ole’ bucket of crazy awesome (my five-year-old daughter’s phrase):
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While you’re here, we hope you’ll consider signing up for The Daily Blur – start every weekday with emailed thoughtful advice for owner-operated companies that should take no more than 2-3 minutes to read (but you might think about all day).
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Presentation
Shareworthy Service Keynote
Unique Value Proposition Workshop
Videos in the UVP Presentation
Taylor Mali – Like, Ya Know
Dan Heath – How To Write A Mission Statement That Doesn’t Suck
Cullman Liquidation TV Commercial
Tim’s Book
Click me to download Tim’s bestselling book: Good Company – Making It, Keeping It, Being It
Tim’s eBook on Shareworthy Service
Click me to download Tim’s original eBook: Your Customers Like This.
Tim’s eBook on Living A Creative Life
Click me to download Tim’s original eBook: All The Difference
Videos Shown
Daily Blur Blog Posts
- Mapping The Customer Experience
- Tuning The Customer Experience
- 7 Days To Identifying Goals & Values
- Ideas Get Thank Yous – Plans Get Rewards
- 21 Easy DIY Website Fixes
- How To Improve Your Next Brainstorming Session
Reading List
- Creating Magic
- The Dream Manager
- Customers For Life
- Delivering Happiness
- The Nordstrom Way
- Entreleadership
- 1501 Ways To Reward Employees
- Conscious Capitalism
- Firms Of Endearment
- Servant Leadership
- Small Town Rules
- The Ultimate Question 2.0
- Zingerman’s Guide To Great Service
Thanks again for attending.
Did you know that our company helps owner-operated companies like yours do more with less? We examine your current marketing plan and identify ways to make it more efficient and effective. We can find ways to improve a customer’s experience and make your marketing messages more powerful. Our no-contract, affordable monthly fee becomes a line item in your marketing budget, and the only way we get a raise is if you grow first.
Since October of 2008 – the start of America’s economic downturn – most of our clients, including all our home services clients – have experienced (and enjoyed!) double-digit and triple-digit growth. Our two most recent customer satisfaction scores (using the Net Promoter Score system) was a perfect 100.
If you’d like to know more, please visit our website or give us a call at (573) 234-6282 or click me to learn more about our organization.
Tim