Thanks for attending our get together for MSTA! Here are the resources from our development day:
The World’s Shortest Evaluation
Sign Up For The Daily Blur
While you’re here, we hope you’ll consider signing up for The Daily Blur – start every weekday with emailed thoughtful advice for owner-operated companies that should take no more than 2-3 minutes to read (but you might think about all day).
We will never ever ever ever ever ever ever ever share your email address with anybody (not even if they try to bribe us with a pinball machine).
Presentation Slide Decks
Tim’s Book
Click me to download Tim’s bestselling book: Good Company – Making It, Keeping It, Being It
Tim’s eBook on Shareworthy Service
Click me to download Tim’s original eBook: Your Customers Like This.
Tim’s eBook on Living A Creative Life
Click me to download Tim’s original eBook: All The Difference
Videos Shown
- Lost Generation
- Taylor Mali – Speak With Conviction
- Taylor Mali – What Teachers Make (language at end)
- Nike, Excuses
- Gorilla Playing Drums
- Awareness Test
- Shawn Achor – The Happy Secret To Better Work
- Simon Sinek – How Great Leaders Inspire Action
Daily Blur Blog Posts
- Take The 21-Day Happiness Challenge
- Mapping The Customer Experience
- Tuning The Customer Experience
- 7 Days To Identifying Goals & Values
- Ideas Get Thank Yous – Plans Get Rewards
- 21 Easy DIY Website Fixes
- How To Improve Your Next Brainstorming Session
Reading List
- Creating Magic
- The Dream Manager
- Customers For Life
- Delivering Happiness
- The Nordstrom Way
- Entreleadership
- 1501 Ways To Reward Employees
- Conscious Capitalism
- Firms Of Endearment
- Servant Leadership
- Small Town Rules
- The Ultimate Question 2.0
- Zingerman’s Guide To Great Service
Thanks again for attending.
Did you know that our company helps owner-operated companies like yours do more with less? We examine your current marketing plan and identify ways to make it more efficient and effective. We can find ways to improve a customer’s experience and make your marketing messages more powerful. Our no-contract, affordable monthly fee becomes a line item in your marketing budget, and the only way we get a raise is if you grow first.
Since October of 2008 – the start of America’s economic downturn – most of our clients, including all our home services clients – have experienced (and enjoyed!) double-digit and triple-digit growth. Our two most recent customer satisfaction scores (using the Net Promoter Score system) was a perfect 100.
If you’d like to know more, please give us a call at (573) 234-6282 or click me to learn more about our organization.
Tim