(Mr. Clay Campbell has a story to tell you about shareworthy customer service. He is a Distinguished Toastmaster, giving keynote and after-dinner speeches across America. He has authored several …
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MSTA Professional Development Day Resources
Thanks for attending our get together for MSTA! Here are the resources from our development day: The World’s Shortest Evaluation Sign Up For The Daily Blur While you're here, we hope you'll …
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Make Your Employees Proud
Awhile back Head Custodian Tim Miles shared “Ten Questions You Must Ask Your Employees.” But there’s a good one he left out: “Are you proud of where you work?” I’ve been thinking about the proud …
Going The Extra Mile Without Crossing The Line
(Our good friend, the majestic, lovely, and talented Steve Holstein, shared a national story with me that he realized had local implications. “This would make a good blog post!” Steve said. “You’re …
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Cupcakes and 5 Other Business Trends
You may have read recently about the tragic closure of “Crumbs,” a cupcake bakery. And the subsequent rumor of it’s reopening. Cupcakes stores like Crumbs, Sprinkles, Georgetown Cupcakes …
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Interning At Disney Is As Awesome As You’d Imagine
Who’s been or who’s heading to Disney World this summer? We’ve written about Disney’s awesome customer experiences several times before. They truly set the bar for world-class Shareworthy …
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