Tim Miles & Co.
Marketing • Management • Motivation
It’s the little things that make customer service shareworthy. Or not. Don’t think you have to create some big blow-me-out-of-the-water-ideas. Simple courtesies go a long way. Contrast how we …
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How likely is it your customers would recommend buying from you? How likely is it your employees would recommend working for you? Ask them using the world’s shortest, bestest, awesomest …
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What do you do when your customers don’t deserve good customer service? Here at Miles & Company, we talk about delivering Shareworthy Service to your customers. It’s what we firmly believe will …
Who has the most out-of-this-world customer service in your city? If you’re like most people to whom I ask that question, you can think of only one company or none at all. Yes, that’s sad. It’s …
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In this land of so called economic slowdown, I think one of the main culprits may be the apathy of retail salespeople. My wife and I want to purchase a compact sized washer and dryer for our …
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Conventional wisdom, being more convention than wisdom, has taught us that the more reputable home services companies (plumbing, roofing, HVAC, electrical, etc) tend to receive higher placement in the …
Continue Reading about The Great Pay-Per-Click Hoax In Home Services →
