I field calls and emails from my clients' media representatives. Most are good folks - just trying to honorably earn a living. Most listen. I just want you to email me your proposal, please. We have a …
How To Hire A Freelance Designer
I'm not a human resources expert, but I've worked with several hundred owner-operated companies in the last 18 years and learned a few things that might save you a little time. Things will come up …
Strategy, Growth & Speaking in Portland
On Thursday, May 3rd, I'm going back to Portland to give another lecture as a guest of the Portland Area Radio Council. Our last one sold out in a couple weeks, and this time we're going to be …
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Diagnosis: Company
"What kind of iPad should I get?" Being known as 3e geeeky, I get asked that question at least once a week. I know they want an easy answer. Something like, "Black 32gig wifi," but I always start my …
Shareworthy Customer Service: The eBook Available Now
Your Customers Like This: The Whats, Whos, Whys & Hows of Shareworthy Customer Service is available now. For a minimum donation of usd$0.99 to Touchpoint's Central Missouri Autism Project, this …
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Six More Weeks of Surprise & Delight
Groundhog Day's one of those funny traditions here in the states. Is it a holiday? Ain't it a holiday? Call it whatever you like … I call it ammunition. I originally designed this a few years back …
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