Advertising only accelerates the inevitable. Good advertising will make a good business more successful more quickly and more efficiently. Good advertising will make a bad business go out of …
Examples of Legendary Customer Service
There's never been a better - or more profitable - time to excel at delighting customers. The thing is - it's pretty darned easy for every one of us to come up with - like I did yesterday - a story …
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A Remarkably Sweet Tweet
Snap your fingers. Nope. Not fast enough -- these days, word travels even faster -- sometimes for better and sometimes for worse. Pete Bland (@xblandx on Twitter) has been a tremendous entertainment …
“Never Too High … Never Too Low …”
Were you aware there's a management theory that states you need to be very careful not to praise your employees too much? That's right - don't give your employees too much praise. Don't spend too …