Tracey Ivanyshyn asks the hard questions. But she asks slightly different ones than you and I. Her business CRM Canada is growing. Fast. Tracey is a unique person with an unusual background …
Friend for Life
My friend Sarah is a friend for life. This week, I have been under the weather. On Wednesday she texted: “I’m pulling out of my driveway with a hot pot of chicken broth.” She showed up minutes …
Are You Ignoring Your Customers?
If a customer called you with a question, would you hang up on him without offering an answer? If someone someone asked you face-to-face about your business, would you ignore her until she finally …
Shareworthy Service in the Windy City
Over the Christmas holiday, we had the opportunity to visit Chicago for some fun with friends. We sampled pizza, shopped for bargains and enjoyed the view from a world class hotel at a heck of a good …
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Best of Ryan Patrick
Hope you are enjoying a wonderful holiday celebration with family and friends. We are taking a few days to enjoy that as well. In the meantime, here are five of our favorite posts from 2013 written …
I’m a Believer.
I have a love/hate relationship with those instant-express-in-a-jiffy oil change shops. I love them because they’re fast. I hate them because they’re always trying to sell me something extra. Wiper …