Tim Miles & Co.
Marketing • Management • Motivation
Your Customers Like This: The Whats, Whos, Whys & Hows of Shareworthy Customer Service is available now. For a minimum donation of usd$0.99 to Touchpoint's Central Missouri Autism Project, this …
Continue Reading about Shareworthy Customer Service: The eBook Available Now →
Groundhog Day's one of those funny traditions here in the states. Is it a holiday? Ain't it a holiday? Call it whatever you like … I call it ammunition. I originally designed this a few years back …
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Yesterday, I said our company's dirty little secret had everything to do with how smart you were. You see, we don't solicit business. We only work with people who contact us, then we have to be very …
The best golfers in the world still have swing coaches. The best opera singers? Voice coaches. And, when you start a small business, you're advised to get coaches, too: retain a lawyer and an …
"Our competition copies everything we do. No kidding. Our newspaper ads. Our yellow pages. We even changed our logo, and they changed theirs." This is what one of my clients told me in our first …
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Regardless of the stage your product/service/business is in, consider its better reality if you want to be successful. I was reminded of the late HBS professor Theodore Levitt's principle of marketing …
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