Tim Miles & Co.
Marketing • Management • Motivation
Want to keep your current customers coming back? Want to attract and keep new customers? There’s one key word to providing the kind of exceptional customer experience that will do just that. We …
Continue Reading about The One Word Key to an Exceptional Customer Experience →
I am a student of contrasts. By observing opposite positions or outcomes, I find myself asking questions that help me learn, and I love to learn. Recently, I observed this behavior and couldn't …
Continue Reading about Build Business With Study in Contrast →
If you’ve stayed in a hotel, you’ve probably seen the premium cable program guides. Last week, I found one sitting next to the TV in my Nashville hotel room. From May. In August. Some …
What are the little things that can set your business apart? Where are the details that will make you a market leader? How will you create loyal employees who are in it for the long haul since they …
Continue Reading about Fine Tuning The Customer Experience →
I was in the checkout lane at the local national-chain supermarket when the guy bagging my groceries asked: Have you been to the new store yet? The store in question is a new, smaller, …
Happy St. Patrick's Day! Have you ever wanted to, you know, be more Irish? Especially today. Here are 5 ways to do just that. St. Paddy's Day is an important holiday here at The Daily Blur, …
