I wrote something completely different for today. Then I scrapped it. Why? It wasn't good enough. Oh, it was okay. Some may have thought it was pretty good. But it certainly wasn't good …
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Three Secrets To Customer Service Success
A wise man once said, “Three is the number, and the number shall be three.” That wise man would have liked Laura Harbaugh. Harbaugh was one of the first people who piqued my attention when I …
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Instructions for Twirling
I recently joined Jon Acuff’s 30 Days of Hustle which is an awesome social media connection where a group of people are encouraging each other to reach a big goal. We are currently working on the …
Chalkboard Lessons – Sarah Miles
This week's inspirational desktop wallpaper comes from our 4-year-old daughter, Sarah. I was actually torn between two Sarah quotes, but I had to pick. Second place went to - after Sarah watched …
Building Your Brand Diamond
Once you know your company's three or four values, what's the best way to begin to practically apply them to your marketing? Let's turn to Hollywood. After all, who does a better job of creating …
Is Marketing Different For B-2-B?
"But it's different for us, Tim. We're B-2-B." In the last few days, two different people made that assertion to me - questioning whether the fundamental marketing principles we teach and use to …