(I've known our newest contributor, Betsy Dougherty, for many years. She helps people look and feel beautiful. I've always admired how she looks at the world a little differently and marches to the …
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Tuning Your Customer Experience
All week long, we've been writing about the importance of deepening relationships with customers by delighting them when they do business with you. On Tuesday, I showed you how to map your waypoints …
One Week?
(Ryan Patrick is a contributing editor to The Daily Blur. He’s not only handsome but a mighty fine writer. You can check out his growing archive of posts here.) Next week (October 7-11) is National …
There Is No Spoon
This week, I envy my 3-year-old daughter. We're in Orlando, Florida, and she doesn't see the price tags or the pushiness or the fakery. She doesn't know there are people inside those animal suits. She …
Kindness and Professionalism
(Mondays are Lynn Miles Peisker days at The Daily Blur. Lynn’s the Executive Sister and Chief Plate Spinner at the Imagination Advisory Group. Check out her growing archive of posts here.) Public …
I’ll Have Some Coffee with That Attitude
A couple of weeks ago, one of our field agents reported that this conversation actually happened to a friend of his as he patronized a local restaurant in hopes of having a cup of coffee and an …
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