For the past couple of years, it’s been my privilege to serve as the Chief Plate Spinner here at Miles & Company. With a varied menu of services, clients and harebrained schemes, there are many …
Two Kinds of Employee Feedback
As an employer, how do you give feedback to your employees? There are two ways. Public or Private. Kind or Unkind. Helpful or Not. This is important because we know from 20+ years …
The 4 Essentials for Crisis Communication
When crisis strikes, clear communication becomes more important than ever. Here are 4 essential questions to ask before communicating in a crisis: What is true? Before you say anything at all, …
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