It's the second time I've gotten it from a media rep in the last couple weeks. Am I just grumpy today, or is this off-putting to you, too: "Would you mind sharing a list of your clients with …
Godin: The Least I Could Do
Love this, but Seth Godin posted it over the weekend, so in case you missed it ... One way to think about running a successful business is to figure out what the least you can do is, and do that. …
Two Kinds of Compliments
"Young man, I want to pay you two compliments," he said - with a wink in his voice before even so much as 'hello' in our weekly phone call. These calls always make me nervous. What if we're tracking …
A Revised Sales Rep Email to a Customer
A couple days back, I expressed my frustration with an email I got from a sales rep. A colleague, journalist, and now ivory-towered academic asked in the comments how I might have written that …
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Just Got This Email From A Sales Rep
Hi Tim, Remember me? I bonused [your client] some ads for Christmas? :) There schedule ends January 31st. So, I thought you would want to renew especially since the location in [city] is …
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