If you’ve stayed in a hotel, you’ve probably seen the premium cable program guides. Last week, I found one sitting next to the TV in my Nashville hotel room. From May. In August. Some …
Bashing the Competition
I was in the checkout lane at the local national-chain supermarket when the guy bagging my groceries asked: Have you been to the new store yet? The store in question is a new, smaller, …
A Business Lesson from Moses
"Finally, he erected the Courtyard all around The Dwelling and the Altar, and put up the screen for the Courtyard entrance. Moses finished the work.” - Exodus 40:33 (MSG) I was reading my Bible …
Are You Ignoring Your Customers?
If a customer called you with a question, would you hang up on him without offering an answer? If someone someone asked you face-to-face about your business, would you ignore her until she finally …